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How to Request a Payment Plan (Installment Agreement)
If you cannot pay your Colorado tax debt in full by the due date, you may be eligible to request a payment plan (also known as an Installment Agreement or Agreement to Pay). Qualified taxpayers can make monthly payments until the balance is paid in full.
Key Information Before You Start
- Costs: There are no additional fees to participate, but standard late payment penalties will be charged, and interest will continue to accrue until the balance is paid in full.
- Refunds: Any future state tax refunds you claim will be automatically applied to your outstanding debt, even if you are on a plan.
- Waiver Requirement: You must sign and return the installment agreement, as instructed on the form, as it includes an agreement to waive the statute of limitations for the collection of this debt.
- Ineligibility: You cannot request a payment plan if your debt has been referred to a third-party collection agency or if you are currently under a wage levy or garnishment.
Requesting a Plan by Taxpayer Type
Individuals
- Request Method:Online (Recommended) or Phone
- Contact Information: Revenue Online or 303-205-8291
Businesses
- Contact Method: Phone Only (Compliance Agent)
- Contact Information: 303-866-3711
Instructions for Individuals
- Online: Log in to your Revenue Online account. If you do not have a login, you can create one or look for "Make a Payment" under the "Payment Options" section to see self-service options.
- By Phone: Call the Collections Section at 303-205-8291. Agents are available Monday-Thursday from 8:00 am - 4:30 pm, and on Fridays from 9:00 am - 4:30 pm. Note that for current-year individual income tax debt, you must wait until after April 15 to request a plan by phone.
- Documentation: Have your tax bill or Colorado Account Number (CAN) ready when calling.
Instructions for Businesses
Business tax debts (such as Sales Tax or Wage Withholding) require direct coordination with a Compliance Agent.
- Availability: Agents are available Monday through Friday, 8:00 a.m. to 4:30 p.m. Mountain Time and can be reached by calling (303) 866-3711. For more information, visit the Business Tax Installment Agreement web page.
- Coordination: If you have both business and individual debt, the Department will coordinate terms across both accounts.
Financial Hardship & Extended Plans
Standard payment plans typically allow for a maximum of 36 months for non-business accounts. If the minimum monthly payment is unaffordable due to financial hardship, you may request an extended plan on non-business accounts:
- Call the Collections Section at 303-205-8291 to discuss your financial hardship with a CDOR Agent and request an extended payment plan.
How to Avoid Violating Your Agreement
A payment plan is considered violated if you DO NOT meet the following terms:
- Make the full monthly payment on time.
- Sign and return the required installment agreement within 30 days.
- File all future tax returns and pay any tax owed by its corresponding due date.
- Ensure payments are not returned for insufficient funds (NSF).
If a plan is violated, the Department will cancel the agreement, and the entire balance of tax, penalty, and interest will become due immediately.
How to Make a Payment Plan Payment
Using Revenue Online Quick Links (No Login Required)
Making a Payment Using Your Revenue Online Account
Self-Service Payment Plan Requests
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