The Taxation Division's mission is to promote voluntary compliance with all tax laws through information, education, assistance and customer service. Secure messaging is just one of many ways you may contact the Taxation Division for assistance, and it allows for safe and secure sharing of your information. It is not a chat or instant messaging function. We aim to answer all contacts as quickly as possible and secure messages are answered by a trained tax examiner in the order in which they are received.
1. Create a Login ID and Password
2. Log In and Create a Message
After logging in with your Login ID and Password, click "More."
3. Locate the "Send a Message" Option
In the Correspondence box, click "Send a Message."
4. Select the Account You Are Discussing in Your Message
In the "Account" field, select the tax account your message is about.
5. Select the Filing Period
In the "Filing Period" field, indicate which filing period that relates to this message.
6. Select the Reason for Your Message
Select the message type that corresponds with your situation or inquiry.
7. Enter a Subject for Your Message
In the "Subject" field, enter a title for your message.
8. Type Your Message
In the "Message" field, enter a detailed description of the reason for your message.
9. Add Attachments (Optional)
At the bottom of the screen, there is an option to upload attachments by clicking the "Add" hyperlink. Click that link and attach any supporting documents.